Data Compliance &
Processing Policy
Last updated: 09 January 2026
Introduction
HarisLab Connect is a software platform that provides tools for managing subscribers, email campaigns, newsletters, updates, and customer communications.
We are committed to protecting data and operating in accordance with applicable data protection and privacy laws.
Data Role: HarisLab Connect acts as a data processor. Users of the platform act as data controllers and are fully responsible for the data they upload, manage, and send using the service.
Our Role as a Data Processor
HarisLab Connect does not own, control, or independently use user data. Our operations are governed by the following principles:
- Users decide what data is added
- Users decide who receives emails
- Users decide when content is sent
HarisLab Connect only processes data strictly on behalf of users to provide the requested service.
Data We Process
User Account Data
- Name and email address
- Account settings and preferences
- Authentication and security information
Subscriber Data
- Email addresses and names
- Subscription source and status
- Data imported directly by the user
Communication Data
- Campaigns and newsletters created by users
- Contact and feedback form submissions
- Delivery metadata (message IDs, status)
Technical Data
- IP address and browser info (for security)
- API keys and system tokens
Purpose of Processing
- Enable sending through platform
- Deliver feedback messages
- Monitor delivery status
- Prevent spam and abuse
- Maintain system reliability
Email Responsibility
👉 Users are solely responsible for:
- email content
- subscriber lists
- consent
- compliance with laws (GDPR, etc.)
Data Storage & Security
We implement industry-standard security measures including:
Data Retention
Data is retained only as long as necessary. Users may delete subscribers and campaigns at any time from their dashboard.
User Rights
Users retain rights to access, update, export, and request deletion of their data via the panel or support request.
Third-Party Services
We use trusted partners solely for operation, including email delivery providers (e.g., Brevo) and hosting infrastructure. These services process data strictly on our instructions.
Contact Information
For data compliance questions or formal data deletion requests, please use our secure channel.
Contact Compliance Support